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Amplify Your Success

Visionary entrepreneurs, thought leaders and change makers can discover how to increase income and impact as Melanie Benson and her guests cover how to amplify your results and achieve more of your bold goals.
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Now displaying: May, 2019
May 27, 2019

Wouldn’t it be amazing if your clients became your most valuable salesforce? Think about it.

They use your services, buy your products, come to your events – and then they are out there RAVING about your business to their friends. Now, those friends become your clients too. That’s the power of creating celebrity customer experiences. A happy customer will drive more leads and sales than you ever could with the best marketing efforts.

But many entrepreneurs are making client care their lowest priority and their sales – and profits – are suffering because of it. My guest this week, Jill Raff, grew up in one of the best models for customer happiness as her parents owned McDonald’s franchise #150. She joins me on episode 128 of Amplify Your Success to reveal how she’s helped several famous businesses tap into the Celebrity Customer Experience.

Be sure to join the conversation in the Amplify Your Success Community and share your input there too.

 

Key Takeaways

  • What Ray Krock’s customer service philosophy is and how it shaped Jill’s love of creating excellent customer experiences.
  • The difference between a Transaction v. Interaction when it comes to making your clients rave about your business.
  • The three most common mistakes entrepreneurs keep making with customer experience (and how it costs them profits and client referrals!)
  • What it really means to ‘put people first’ for the customer experience impact.

 

 

Resources Mentioned in This Episode:

Get Jill’s Free Resource: Intentional Client Satisfaction Checklist  www.jillraff.com/CXchecklist

Take the FREE Own Your Bold Training

 

About The Guest

With over 30 years of customer experience, Jill Raff grew up working with her parents, owner/operators of McDonalds #150. She truly learned how to apply Ray Kroc’s customer service philosophy that permeates their almost 38,000 stores. Jill followed her dream to be a Fashion Designer taking her to work in New York, Italy and Hong Kong.

She's fluent in 5 languages, trained as a Chef at Le Cordon Bleu in Paris, France, became a top Food Stylist, and within the food industry, worked with brands like Harrods, Michelin Starred Ristorante Guido, Godiva, Food and Wine Magazine, The Oprah Magazine, Good Morning America, and The Today Show. Jill’s closed over $22 Million in real estate sales, licensed in New York and Texas. Jill uses her entire background now as a high-level consultant for companies who want to create a 5-star customer experience.

May 20, 2019

After pitching ABC’s The Shark Tank and pivoting her first business, Michelle Weinstein had a MAJOR opportunity that forever shifted the trajectory of her success.

Instead of chasing a dead end, Michelle took a failed business and transformed it into a successful sales consulting company that thrived in its first year of business.

The main ingredient to Michelle’s success? She learned to love selling. Michelle joins me in this massively inspiring episode to share her secret to conquering the fear of sales.

Be sure to join the conversation in the Amplify Your Success Community and share your input there too.

 

Key Takeaways

  • What happened to Michelle when she pitched to the Shark Tank that transformed her mindset around success.
  • How to transcend the #1 fear most entrepreneurs have around selling.
  • What the 5 steps of a powerful sales conversation are
  • The most important rule of enrolling (especially if you tend to over-deliver, talk too much or lose the sale.)
  • What the failure of Michelle’s first business taught her about resilience and success that fuel her today.
  • The exact steps to take if your potential client puts the brakes on and says NO to working with you.

 

 

Resources Mentioned in This Episode:

Get Michelle’s FREE Resource: Sell without Sleeze http://sellwithoutsleeze.com

Take the FREE Own Your Bold Training

About The Guest

Michelle Weinstein is a Sales Strategist, Entrepreneur, and Innovator. She has over 20 years of sales experience, selling everything from multi-million dollar homes to Paleo meatballs. Her achievements include raising over $1M dollars for her last company, landing contracts with major retailers such as Costco and The Vitamin Shoppe, and pitching her way onto ABC’s Shark Tank.

She is now the founder of The Pitch Queen & is the Host, Success Unfiltered & The Abundant Accountant Podcast, where she helps small business owners and entrepreneurs learn to LOVE selling, make a bigger impact in the world, and skyrocket their top-line revenue.

May 13, 2019

As an entrepreneur, do you ever find yourself in a group situation where you feel confronted or disconnected because you don’t feel like you are good enough?

If you find yourself trying to fit into a group, chances are you will feel frustrated because you aren’t designed to fit in. You are designed to stand out – and it’s time to embrace your uniqueness!

In episode 126 of Amplify Your Success podcast discover why chasing the feeling of fitting in is an old wound that can’t serve you where you are going next in your success.

Be sure to join the conversation in the Amplify Your Success Community and share your input there too.

 

Key Takeaways

  • The 4 types of people who most commonly feel like an outcast in groups.
  • The difference between fitting in and belonging (and why this is a crucial distinction for leaders.)
  • How to break free of the crippling limiting beliefs when you feel triggered in a group
  • Why its valuable to not fit in if you are a creative, innovator or business leader

 

TWEET THIS PLUGIN:  [When You Feel like You Don’t Fit In on Amplify Your Success #Podcast Episode 126 with @melcoach]


Mentioned In this Episode:

 

May 6, 2019

Could you use an extra thousand dollars each month? Of course you would! But you don’t want to have to work really hard for this extra income, so why not share some of your favorite products and programs with your community – and get paid for each sale?

Affiliate promotions and joint venture marketing are very common ways to increase sales of a product. Pretty much every tool you use to run your online business offers referral commissions!

In episode 125 of Amplify Your Success podcast, I want to inspire you to start promoting other people’s products so you can increase your passive income streams while helping people solve their most pressing problems – with very little effort on your behalf.

Be sure to join the conversation in the Amplify Your Success Community and share your input there too.

 

Key Takeaways

  • How you can increase your business revenues by promoting other people’s product launches
  • How to use affiliate tracking links for every product and program you love to refer, generate bonus income AND help your community learn to buy from you!
  • Five ways to easily share your favorite resources and get paid for it.
  • What to do to track referrals and sales commission.
  • Why livestreaming and podcast interviews are such great tools for promoting other people’s offerings.

 

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