Have you ever had sales conversations where something went awry...and you just couldn’t figure out what went wrong? Maybe you need a little facial intelligence training?
Rapport and connection is critical and any good salesperson and all service professionals know that the chances of a client enrollment goes up when the potential client feels that “Know Like & Trust” factor.
But sometimes, you think there is rapport but the prospect just isn’t feeling it! Even though they are saying the right things, their face could reveal their true feelings. On Amplify Your Success Podcast, I talk with Facial Acuity expert Michelle Butt about how we can start tuning into the visual cues humans give in their facial expressions to help us guide them through the sales conversation. This is such a unique skill set that you’ll have an unfair advantage over your competition.
Be sure to join the Amplify Your Success Community to hear more.
Key Takeaways
Michelle Butt, creator of the Facial Intelligence™ body of work, has come to know a thing or two about how and what drives people to believe in someone else enough to buy from them.
After more than 10 years of studying human communication, she understands how coaches, consultants and mentors need to show up to that crucial sales call in order to get that “yes” and truly begin the process of changing someone else’s life (and their own in the process).
By creating and implementing the F.A.S.T Method (Facial Acuity Sales Tactics), she has helped herself and many other coaches and consultants to use the face of others as the blueprint and catalyst for gaining a client and increasing their business’s success and revenue.
Michelle holds an Honours BA in Linguistics from The University of Toronto, is a Master Coach and a Facial Intelligence Expert and has been featured at TedXToronto, Reinvention Radio and OMTimes Magazine.
All her research and results have shown that the face is the starting place of any transformational journey and leveraging the information you see in a face is the key to changing the results you are getting in your sales process.